ACFS Transport Operating Procedures – Export Containers

Dear Valued Customer

In an effort to assist and manage your export requests more effectively, please forward the below SOP to your operational staff

Following the SOP will avoid any unnecessary charges

1. All booking requests to be sent through to the export planner as well as [email protected]

• This must include the following information: customer reference, release number, empty park, delivery address, vessel name/voyage, shipping line, container size/type, cargo type, trailer type and date/time of delivery

1. All bookings must be made by 2pm daily and a minimum 48 hours prior to required delivery/packing on site at customer

• If booking is received after 2pm, it will be processed next business day and delivery will be available 48 hours from time of processing
• Once booking is received by ACFS, this is confirmation that ACFS can arrange collection of the empty container/s

1. ACFS will not accept bookings made on same date as cut off for standard live load or drop trailer. To allow for ample time for your container to meet the intended vessel, please adhere to the following guidelines

• If a vessel cuts off at 6am, please ensure container is returned to ACFS yard at least two (2) business days prior to cut off time
• If a vessel cuts off at 2pm, please ensure the container is returned to ACFS yard at least one (1) business day prior to cut off time
• If a vessel cuts off at 10pm, please ensure the container is returned to ACFS yard at least one (1) business day prior to cut off time

1. ACFS do not carry out cleanliness checks

• If this is required, this must be made with the shipping line at time of SLI (shipping line instruction) ACFS can in no way be held responsible for the state of the container

1. ACFS can supply bolt seals and hazardous placards. If required, this request must be specified within the booking

• Bolt seal can be provided at a cost of $12.50 each
• Hazardous placards can be provided at a cost of $10.00 each (4 placards are required per class of hazardous material

1. ACFS have 1 powered reefer trailer available for an additional cost of $150.00. if required, this must be specified at time of booking

• ACFS can only accept one booking per day for this trailer. Confirmation will be sent by the export planner if the trailer is available

NOTE: ACFS will not be liable for any additional charges should the above SOP not be followed.