ACFS Port Logistics Australia – Customer and Partner Update – 12:00pm AEST
Tuesday 25 August 2026
Dear Customers and Partners,
There have been developments on the administration since late last week that are worth noting here. While I can’t speak for the Administrators or Receivers, I can talk to you about how these developments relate to business operations and our own recapitalisation plans.
Administration duration
Late last week, the Administrator announced its application to the court to extend the typical five-week administration process. ACFS Port Logistics Australia is a large and complicated business, and more time is required to complete a thorough process.
For our customers and partners, this means:
However long this process needs to take to ensure the best outcome for creditors and the business, we are cooperating fully to ensure the Receivers and Managers have everything they need.
Meanwhile, the business continues to deliver every day. We have had no reported disruptions due to the administration process since new accounts for some supplier partners were established on the first full working day following entering administration, on 7 August.
Tzaneros loans to ACFS
As ACFS Port Logistics Australia creditors have been made aware, a significant portion of this business’s creditor debts is to Tzaneros interests via loans or trading amounts. Documents provided by the Administrators show $98m in outstanding loans to various Tzaneros interests. Tzaneros-related businesses are also owed $26.5 million.
This information is important context for the administration. It is not unusual that family interests would loan funds across businesses. In this case, our broader family interests have provided capital to assist with historical strategic investment opportunities, and with long-running broader market challenges and compounding issues with debts owed to ACFS that led to this administration.
While these debts make Tzaneros interests the single largest creditor in this process, our priority is on ensuring all third-party creditors – including all secured and unsecured creditors – will be paid in full under a Tzaneros recapitalisation, without any request for reduction. We are uncompromising on this point.
Our recapitalisation process is progressing well. We have already reached term sheet approval on a portion of the recapitalisation requirements.
Please call me if you have any questions on this matter. In the meantime, we’ll keep moving the ships and cargo, and will continue to share updates here and directly.
Kind Regards
Terry Tzaneros
Managing Director
ACFS Port Logistics
– updated 10/08/2026
No. Categorically, that figure is not money owed to former staff. It is the value of accrued entitlements belonging to our current employees, the people working across our sites today, built up over their years of service.
Accrued entitlements are a standard provision in any business with a large workforce. They represent leave and other benefits that employees have built up over time and will draw on in the future. The figure comprises:
Within the outstanding superannuation there is a small amount relating to employees who left the business shortly before the appointment. That is the only part of the figure that relates to anyone no longer employed here.
Employee entitlements continue to be met in the ordinary course while staff remain employed.
As we work through this process with the Receivers and Managers, the Tzaneros family’s intention that no creditor is asked to compromise their claim.
ACFS operations are continuing, business as usual.
“Administration” is a process whereby Administrators are appointed to manage the financial affairs of a company.
In this case, administrators are in place due to cost and operation issues, including material overdue debts that are owed the Australian business.
ACFS welcomes this assistance with debt accumulated due to challenging trading conditions. During the administration, ACFS business operations will not be interrupted by the administration process.
As of Tuesday 11 August, all material matters have been dealt with in full. The business operations have stabilised to what we consider business as usual.
There were some disruptions in the first two days of the administration, which we addressed by setting up new accounts with terminals, and resolving some access issues with third party empty parks. These matters were fully resolved within 48 hours of the commencement of administration.
There are not expected to be any further impacts on customers, retailers, ACFS employees, or ports due to the administration process.
Yes. All ACFS staff remain in place and are conducting business as usual. The business has working capital for uninterrupted delivery of its contractual obligations and services, without any reduction in quality.
No. ACFS is a stable business and is operationally profitable, with long term agreements with customers, retailers, ports and other partners in place. The administration process will not interrupt provision of ACFS services, which is being managed and operated as a going concern.
The Tzaneros family secured approval (subject to pre-completion conditions) for recapitalisation funding ahead of the administration appointment, and remains fully committed to recapitalising the business. With the company now in administration, the family is working alongside the Receivers and Managers to secure the future of the business, its customers and its employees.
No. ACFS Port Logistics is a strong business. There has been no loss of jobs due to the administration process across the 1,600-strong team that delivers for ACFS Port Logistics customers and partners every day. Nor has there been any interruption to the ongoing entitlements
ACFS management remains in place in full, including the Managing Director & CEO, Arthur Tzaneros who leads the executive management team. Business operations have not been interrupted in any way by the administration process.
The Administrator has replaced the Board of the business and is responsible for its financial affairs during the administration process. This process takes a minimum of five weeks and may take longer depending on the circumstances.
The role of the Administrators is to restructure the financial affairs of a business under administration and ensure that business emerges from the process as a going concern. This process can sometimes result in the sale of that business.
It will be up to the Administrators of ACFS Port Logistics to determine the best ownership to carry the business out of administration. The management will be working closely with the Administrators to ensure that during this process, ACFS continues to deliver for customers and partners.
No. As we communicated directly with e-Depot customers on 8 August, there is no risk of disruption to access to these depots as a result of the administration process. The same principle and warranties will be offered to FCL and LCL customers and goods.
The Administrators have confirmed with ACFS management that their process should not in any way impact shipping lines, freight forwarding, or third-party logistics customers.
No. There is no issues with ACFS e-Depot empty parks. As has been provided in separate communication, all Eastern Seaboard ACFS e-Depots (VIC, NSW, QLD) are tenants of a related entity that is not subject to the administration, referred to as (Propco). The Adelaide ACFS e-Depot is leased off a 3rd party landlord, and is up to date including August 2026. The receiver & manager in BDO Warrants any payments whilst in control of ACFS Port Logistics, and has an ongoing obligation to pay ongoing rents for the entire period that it operates and manages the business. Separately the ACFS e-Depot operations have provided warranties through BDO formal representation to each shipping line individually, that access will be provided, no lien against equipment and or any specific additional costs will not be incurred for a worst-case scenario by the customer (Shipping line). It needs to be reiterated that ACFS is an operating profitable trading entity, and therefore is being managed as a going concern, with no material changes to the operating business.
ACFS e-Link in Brisbane is leased off a 3rd party landlord. Rent for August will be paid as required by BDO, including ongoing obligations for payment and warranties remain in place for shipping lines as represented by BDO
No. ACFS Port Logistics NZ is not subject to administration and its ownership is unaffected. ACFS NZ operates as a separate trading entity, and business will continue as normal.
ACFS NZ is an unencumbered business, with no debt facilities in place.
Given the administration process over the Australian business is not impacting business operations of ACFS Australia in any way, we do not anticipate there being any supply chain concerns relating to operations in New Zealand.
There is minimal risk that ACFS Port Logistics will stop operating. This is a strong business that the Administrators are supporting as a going concern during the administration process.
ACFS Port Logistics is an integral part of Australia’s critical infrastructure. Upon completion of the administration process, which is focused on financial restructuring of the business, ACFS will continue to play this vital role for Australia.
There were some disruptions of port operations on the first day of the administration process, but these were resolved in full by COB that day. All port operations are running normally and are not impeded by the administration process.
Cash flows of the business have been materially affected due to increased disbursement costs on inferior terms, significantly increased industrial leasing costs due to market rent reviews, and most importantly, material overdue debts to ACFS Australia beyond agreed credit terms.
It should be noted that prior to the administration appointment, ACFS terminated over $22m in annualised warehouse leasing costs that were no longer required, in preparation for FY27.
An administration process is allowing ACFS Port Logistics to recapitalise its financial position and ensure it will be better placed to meet these industry challenges once it emerges from administration.
ACFS Port Logistics is a strong and profitable business. It has been a trusted partner with direct customers, freight forwarding operators, shipping lines, port authorities, and the broader industry for decades. It will continue to be that trusted partner once the Administrators have completed their work.
Administration processes under Australian law take a minimum of five weeks. It can take longer depending on the circumstances of the situation. The process and timings are the Administrator’s to manage.
No – ACFS Port Logistics will not assert any lien, detention right or lock-up over your FCL Goods.
No – ACFS Port Logistics will not assert any lien, detention right or lock-up over your LCL Goods.
Warranties have been put in place to give our customers certainty. We consider it very unlikely they will ever be needed, as the business continues to operate as a going concern.
The above arrangements and warranties have been provided by the Receiver and Managers and are intended to provide you with comfort that your cargo will not be locked up, delayed or otherwise restricted, as a result of the receivership process. We reiterate that is the intention of Receivers and the Managers to manage the business as an ongoing concern while the recapitalisation is pursued.
We do not expect this to arise. As a precaution, and so that our customers have certainty, the following arrangements are in place:
These warranty’s have been provided by the receivers BDO, and are intended to give you assurance that your cargo will not be locked up, delayed or otherwise restricted, and that you will not incur additional relocation, lift or associated costs. The intention is that the business continues to operate as a going concern while the recapitalisation is pursued.
ACFS in conjunction with Receivers and Managers are engaging with the required licensed departments, and its BAU whilst any administrative matters are progressed and updated as required from various licensing departments.
We have set up this page on the ACFS Port Logistics website to provide regular updates on the administration process. If you have questions or would like to discuss this situation, please contact the company through your normal communication channels.
If you have a question about ACFS operations and services during administration, email us. We’ll answer questions about ACFS BAU here, and direct any questions on the administration to the Administrators.
Tuesday 25 August 2026 – Customer and Partner Update – 12:00pm AEST
ACFS Port Logistics Australia – employee entitlements – 1:30pm AEST
Customer & Partner Update – Creditor Meeting – 12:30pm AEST Thursday 20 August 2026
ACFS Port Logistics Update from Terry Tzaneros – 3:00pm AEST Tuesday 18 August 2026
ACFS Port Logistics Leadership Appointment – 12:00pm AEST Tuesday 18 August 2026
ACFS Port Logistics Leadership Update – 7:20pm AEST Monday 17 August 2026
ACFS Port Logistics Weekend Operations Update – 10:30am AEST Monday 17 August 2026
ACFS Update on FCL Transport and Depot Operations – AEST Friday 14 August 2026
BDO Letter of Assurance – AEST Friday 14 August 2026
ACFS Business & Operational Update – Wednesday 12 August 2026
Letter to ACFS New Zealand customers and partners – Monday 10 August 2026
ACFS e-Depots operational update – Monday 10 August 2026
Letter to ACFS customers and partners – Saturday 8 August 2026
Letter to customers of ACFS e-Depots – Saturday 8 August 2026
ACFS Port Logistics Australia Update – Employee Entitlements – 1:30pm AEST
Friday 21 August 2026
This update clarifies the position on employee entitlements at ACFS Port Logistics Australia, following recent reporting.
Reporting has suggested that $21.3 million is owed to former staff. Categorically, that figure is not money owed to former staff. It is the value of accrued entitlements belonging to our current employees, the people working across our sites today, built up over their years of service.
Accrued entitlements are a standard provision in any business with a large workforce. They represent leave and other benefits that employees have built up over time and will draw on in the future. The $21.3 million figure cited by ASIC comprises:
-Most of this valuation is accrued entitlements including annual leave, sick leave and long service. This leave remains available to employees to draw down on without encumbrance during the administration process and does not represent an outstanding debt.
-The remainder is some outstanding superannuation payments. Any superannuation outstanding at the date of appointment of Administrators forms part of the creditor process.
Within the outstanding superannuation there is a small amount relating to employees who left the business shortly before the appointment. That is the only part of the figure relating to anyone no longer employed here.
Employee entitlements continue to be met in the ordinary course while staff remain employed.
These figures have been verified by the Receivers and Managers, who have confirmed to ACFS employees that there are no restrictions on their leave or other entitlements during this process.
Customer & Partner Update – Creditor Meeting – 12:30pm AEST
Thursday 20 August 2026
Dear Customers and Partners,
The Administrators of ACFS Port Logistics Australia held the first creditors meeting earlier this week, which I know some of you attended as parties owed debts by this business.
I want to thank you again for your patience and support as we work through this process with the Receivers and Managers, and reiterate it is the Tzaneros family’s absolute intent to ensure every one of you is paid in full through this process. This includes a guarantee that under this plan, no creditor will be asked to compromise their claim.
Behind the scenes, we continue to work on the recapitalisation of this business, and there is a team of great people and advisers working on this for the Tzaneros Interests full time, whilst the Receiver and Manager work through their process in parallel
I am pleased to see that The Australian Financial Review has retracted its story from earlier this week claiming that Commonwealth Bank is a creditor, and that the issues being addressed by our Receivers and Managers spread beyond the ACFS Australia business. We were able to provide evidence that this reporting was incorrect, and I am grateful that the Fin acted so quickly after seeing that evidence.
We may continue to see similar speculation over the coming weeks, as the administration process continues. Please don’t hesitate to contact me if you see anything that gives you cause for concern.
I can confirm that our business continues to operate without interruption.
I am also pleased to be able to confirm following this week’s creditors meeting that all ACFS Australia employee entitlements will continue to be met under business operations during the administration, and not through the creditor process. This is testament to the strong fundamentals of the business.
Terry Tzaneros
Managing Director
ACFS Port Logistics
ACFS Port Logistics Update from Terry Tzaneros – 3:00pm AEST Tuesday 18 August 2026
Update from Terry Tzaneros
Dear Customers and Partners,
I’ve taken over from Arthur as Managing Director of ACFS Port Logistics for at least the duration of the administration process. I support Arthur’s decision and reasons for stepping aside, and agree that our focus today has to be on the smooth running of operations.
Everyone in this industry knows that when you’re dealing with all the moving parts of a logistics operation, customer confidence is critical. That was true more than 40 years ago when I started in logistics and it’s true today.
As we said in our Monday operations update, our teams across the country are doing an exemplary job and we’re set up well for the week.
Our immediate priority hasn’t changed: keep our trucks moving, keep our customers’ containers moving and maintain the service levels our customers expect from ACFS.
Thank you all for your confidence and continued support. Please continue to reach out to your local ACFS representatives should you have any questions about the week ahead and ongoing delivery of services.
Kind regards,
Terry Tzaneros
Managing Director
ACFS Port Logistics
Clarification
The administration process’s first meeting of creditors was held this afternoon. Contrary to what was reported in the Australian Financial Review overnight, this group did not include Commonwealth Bank.
The Receivers and Managers of ACFS today confirmed directly with the AFR that reporting on the use of personal Tzaneros family homes to secure business loans for ACFS is incorrect. No personal Tzaneros property is listed as security against ACFS loans, and CommBank is not a creditor of this business.
ACFS Port Logistics Leadership Update – 7:20pm AEST Monday 17 August 2026
Dear Customers and Partners,
The Tzaneros family has been clear prior to and throughout this process that we are fully committed to doing everything we can to secure the future of the business for our employess, customers and partners.
To that end, effective immediately, I am stepping aside as Managing Director and CEO. My father, Terry Tzaneros will be taking over these roles for at least the duration of the administration process.
On Friday, I made comments on a private WhatsApp group about a serious and sensitive situation that’s currently in the news. I deeply regret what I said, and for showing a complete lack of sensitivity to that situation.
There is no excuse. I hope that by stepping aside, I am removing this behaviour from consideration of ACFS’s day-to-day operations.
Everyone who relies on ACFS Port Logistics Australia, including our customers, partners and most importantly our 1,600 employees, deserve stability and totally focused leadership. Terry is the best person to provide that for you all at this time, as the administration process continues.
Terry should need no introduction. He is a legend in the Australian shipping sector, who helped build container logistics in this country into what it is today.
Terry and I started this business together, and he is across all the details on business operations across ACFS. He knows this company and the industry inside and out. He has our complete confidence, and I hope he can rely on yours as well.
Terry will continue to provide regular updates on the business. The rest of our leadership team remains in place and you can continue to deal with your normal ACFS contacts and operational teams.
Thank you for your confidence and continued support.
Kind regards,
Arthur Tzaneros
ACFS Port Logistics Leadership Appointment – 12:00pm AEST Tuesday 18 August 2026
Tuesday 18 August 2026
ACFS Port Logistics today confirmed the appointment of Terry Tzaneros as interim Managing Director, effective immediately. Arthur Tzaneros has stepped aside as Managing Director and Chief Executive Officer.
In a letter to customers last night, Arthur Tzaneros advised customers and partners of his decision to step down over comments he made in a private WhatsApp group about a serious and sensitive situation currently in the news. He has issued a public apology for those comments, and told customers that by stepping aside, he hoped to remove this behaviour from consideration of ACFS’s day-to-day operations.
Arthur Tzaneros said everyone who relies on ACFS Port Logistics Australia, its customers, its partners, and most importantly its 1,600 employees, deserves stability and totally focused leadership, and that Terry Tzaneros is the best person to provide that as the administration process continues.
The appointment of Terry Tzaneros has been made with the agreement of the Receiver and Manager, Duncan Clubb of BDO, who continues to control the trading entity.
Terry Tzaneros co-founded ACFS Port Logistics and has worked in Australian container logistics since the early 1980s. He developed the country’s first landside container operation at Port Botany in 1989, a model later replicated at Fisherman Islands in Queensland, and was instrumental in the introduction of the Port Botany Landside Improvement Strategy (PBLIS), subsequently legislated in New South Wales.
Terry Tzaneros said: “I know this business and I know this industry. My focus is on our 1,600 employees and on the customers who rely on us every day. We will keep the sites running and keep containers moving, with the Receivers and the Tzaneros interests working in parallel to recapitalise the business.”
Duncan Clubb of BDO said: “The businesses continue to be traded in the ordinary course. Operations, employment and customer service arrangements are unchanged, and we will continue to work with management through the process.”
Customers and suppliers should continue to deal with their usual ACFS contacts. Queries relating to trading, operations, leasing and payroll should be directed to the Receivers and Managers at BDO.
ACFS Port Logistics Weekend Operations Update – 10:30am AEST Monday 17 August 2026
Monday 17 August 2026
Dear Customers and Partners,
I am pleased to report that all ACFS Port Logistics (Australia) operations ran smoothly throughout the network, and without any unforeseen disruptions.
Our teams across Victoria, New South Wales, Queensland, Western Australia and South Australia are doing an exemplary job. Not only did they ensure all container movements and vessel connections were met as scheduled, they also:
As a result, our national operations network is set up well for the week. Our focus remains on:
Thank you all for your confidence and continued support. Please continue to reach out to your local ACFS representatives should you have any questions about the week ahead and ongoing delivery of services.
Kind regards,
Arthur Tzaneros
Managing Director & CEO
ACFS Port Logistics
ACFS Update on FCL Transport & Depot Operations – 1pm AEST Friday 14 August
Friday 14 August 2026
Dear Customers and Partners,
I want to start today’s update by thanking our 1,600-strong team. Our trucks are operating, our people are turning up and delivering every day, and our operational capacity remans available to service our customers’ import and export container requirements.
Today’s update focuses on confirming specific arrangements across our FCL transport and depot operations, access to cargo and equipment, and guidance on what our customers can expect moving forward.
FCL Transport and Depot Operations
I can confirm there are no disruptions to our FCL Transport and Depot operations. Specifically:
Customers should continue to book and manage their FCL transport requirements through their usual ACFS Transport contacts and systems.
There is no change to the way our customers should engage with our operational teams.
Customer Cargo and Equipment
Additional guarantees have also be set in place to provide customers with certainty around cargo and equipment during this process. The arrangements established during the administration process provide that:
These and other assurances have been made by the Receivers and Managers, BDO. You can see a copy of BDO’s correspondence confirming these assurances <here>.
Our Commitment to Customers
We recognise that certainty and consistency are critical to our customers, particularly where their supply chains involve shipping lines, terminals, transport, depots and multiple time-sensitive movements.
You’ll continue to hear from me over the administration process that our immediate priority is simple: keep our trucks moving, keep our customers’ containers moving and maintain the service levels our customers expect from ACFS.
Our transport and depot management teams remain focused on fleet utilisation, terminal movements, delivery performance, customer service and maintaining operational continuity.
Importantly, our team remains in place. You can continue to deal with your normal ACFS contacts and operational teams.
Looking Forward
ACFS has built its business around its customers and our people, and our customers and our people remain our greatest strength.
It is my responsibility to ensure that our business continues to earn your confidence and support. We will continue operating our fleet, transporting your containers and providing the Depot services you rely upon every day.
If you have any questions regarding your FCL transport requirements, upcoming volumes or specific container movements, please contact your usual ACFS Transport representative.
Kind Regards
Arthur Tzaneros
Managing Director and CEO
ACFS Port Logistics
BDO Letter Of Assurance – 3pm AEST Friday 14 August 2026
TO FCL (FULL CONTAINER LOAD) CARGO AS ADDRESSED
14 August 2026
Dear Sir/Madam
acfs port logistics Pty limited
ACN 603 120 047
acfs investments 1 pty ltd
ACN 606 588 256
(BOTH RECEIVERS AND MANAGERS APPOINTED) (BOTH ADMINISTRATORS APPOINTED)
(collectively “THE COMPANIES”)
On 6 August 2026, Jessica Perri, Anthony Elkerton and Sule Arnautovic of Salea Advisory were appointed Joint and Several Administrators of the Companies pursuant to section 436C of the Corporations Act 2001 (Cth).
Immediately following the Administrators’ appointment, Andrew Sallway and I were appointed as Joint and Several Receivers and Managers of the Companies. Enclosed is a copy of the documents evidencing our appointment.
By virtue of our appointment as Receivers and Managers, we have assumed control of the Companies’ assets and responsibility for the Companies’ trading and operational affairs. Whilst Voluntary Administrators have been appointed separately, control of the assets and trading activities vests with us in our capacity as Receivers and Managers.
Trading During the Receivership
We are currently undertaking an urgent assessment of the Companies’ financial affairs and position. In the interim, we are continuing the trading activities of the Companies on a business-as-usual basis during the Receivership while we explore an urgent recapitalisation and/or sale of the business.
We understand that the Companies’ Full Container Load (FCL) cargo partners rely on continued access to their FCL cargo (Including Import & Export) containers and the uninterrupted movement of FCL cargo containers through the Companies’ network. Accordingly, we ask that you continue to work with the Receivers and Managers during the Receivership while we seek to preserve trading operations and minimise disruption to customers.
Please be advised that, in our capacity as Receivers and Managers, we will only be liable for debts and liabilities of the Companies properly incurred on and from Thursday, 6 August 2026. Post-appointment services requested by FCL cargo partners will continue to be provided on existing trading terms, subject to any specific arrangements agreed with the Receivers and Managers.
Any amounts payable to the Companies for post-appointment services should continue to be paid in accordance with the Companies’ usual terms of credit, unless otherwise agreed in writing with the Receivers and Managers.
FCL Import & Export Cargo
To provide certainty to you, the Receivers and Managers confirm the following arrangements in respect of your FCL cargo and equipment:
The above arrangements are intended to provide you with comfort that your cargo will not be locked up, delayed or otherwise restricted, and that you do not incur additional relocation, lift or associated costs as a result of the Receivership process. We reiterate that is the intention of the Receivers and Managers to manage the business as an ongoing concern, to achieve a recapitalisation and/or sale of the business.
If you have any queries, please contact our office on (02) 9889 9820 or by email at [email protected].
Yours faithfully
Duncan Clubb
Joint & Several Receiver & Manager
Business and Operational Update – Letter to Customers and Partners, 11am AEST Wednesday 12 August 2026
Wednesday 12 August 2026
Dear Customers and Partners,
I can confirm today that operations are running as normal across the entirety of the business.
I’m pleased to be able to confirm that fears of disruption to our business have been proven inaccurate, largely thanks to our amazing team, and the confidence of our customers and partners.
There were some initial disruptions in the first two days of the administration, while the Administrators established alternate accounts with terminals, and we resolved some issues with third party empty parks. Terminals were resolved by COB Friday 7 August and empty parks were resolved on the second trading business day following commencement of administration (Monday 10 August).
Additional guarantees
While our operations continue to run smoothly, I recognise that the industry is watching this administration process closely. I expect to be spending much of the coming weeks speaking with customers, partners and industry representatives as the administration continues to what I envisage to be the minimum period whilst the business is recapitalised.
To that end, the Administrators have confirmed the following arrangements for customers and partners with respect to cargo and equipment during the administration process:
Regarding recapitalisation
While the Receivers are currently responsible for the financial management of ACFS Australia, a regular question to me over the past few days has been about the reasons for the administration, and what’s next for the business.
Leading into the administration, cash flows of the business had been materially affected due to increased disbursement costs on inferior terms, significantly increased industrial leasing costs due to market rent reviews, and most importantly, material overdue debts to ACFS Australia beyond agreed credit terms.
I know many recipients of this letter are experiencing similar difficulties given current market and industry conditions. This administration process is allowing ACFS Australia to recapitalise its financial position and ensure it will be better placed to meet these industry challenges once it emerges from administration.
Prior to ACFS Australia being tipped into administration, the Tzaneros family had secured approval (subject to pre-completion conditions) for recapitalisation funding ahead of the administration appointment and remains fully committed to recapitalising the business. With the company now in administration, the family is working alongside the Receivers and Managers to secure the future of the business for our customers and employees.
Communication
We now have a FAQ section on our website administration information page, and will soon be introducing an email form to allow visitors to lodge questions with us. We will provide answers to BAU questions on the
information page, while any questions regarding the administration process will be shared with the Receivers and Managers.
As always, please do not hesitate to contact us through your regular channels with questions or concerns.
Kind Regards,
Arthur Tzaneros
Managing Director and CEO
ACFS Port Logistics Australia
August 10, 2026
Dear Customers and Partners,
Since our last update to you on Saturday 8 August, there have been no interruptions to ACFS Port Logistics Australian operations resulting from the administration process, which commenced on Thursday 6 August.
I absolutely understand that an administration process can cause concern. I have spent the last three days speaking with customers and partners and answering your questions about what this situation means for you.
We have established this page to share the answers to those questions in one place and will be updating it regularly over the coming weeks. You will find answers to the most common questions below.
There have been public suggestions that this process will interrupt the business. That is not the case. There are not expected to be any impacts on customers, retailers, employees or ports through this process.
This includes:
The Tzaneros family secured approval (subject to pre-completion conditions) for recapitalisation funding ahead of the Administration appointment, and remains fully committed to recapitalising the business. With the company now in Administration, the family is working alongside the Receivers and Managers to secure the future of the business, its customers and its employees.
As we communicated over the weekend, we have been deeply moved by expressions of support from across the industry. We all know this is a difficult business that has had to navigate sustained challenges across the operating environment. I am confident that with through this administration process, ACFS Australia will emerge stronger.
Kind regards,
Arthur Tzaneros,
Managing Director and CEO, ACFS Port Logistics Australia (under administration)
Letter to ACFS New Zealand customers and partners – 12pm AEST, Monday 10 August 2026
August 10, 2026
Dear Customers and Partners,
As you may by now be aware, ACFS Port Logistics (Australia only) has been placed into administration. I am writing to confirm that this process relates to the Australian business only. It does not include ACFS Port Logistics NZ which is a separate trading entity, nor does it have any bearing on ACFS operations between the two countries.
I remain the Managing Director & CEO of the Australian business, and Managing Director and owner of the separate trading entity ACFS Port Logistics NZ.
The administrators of ACFS Australia are focused on financial restructuring to manage debt. ACFS Port Logistics has not been immune to the significant global challenges that have impacted cost and operating challenges, including material overdue debts that are owed to the business.
An administration process is allowing ACFS Port Logistics Australia to restructure its financial position and ensure it will be better placed to meet these industry challenges once it emerges from administration. This process should be aided by the fact our Australian operation remains an operational and profitable trading entity.
ACFS NZ will continue to be resourced and supported by its owners the Tzaneros family, which has significant and varied business interests beyond the current subjected ACFS Port Logistics (Australia) business in administration. The Tzaneros family is working with the Administrators to resolve that situation as quickly as possible and ensure no impact
on customers or staff.
I can assure you that:
We have been deeply moved by the expressions of support and continued custom from clients and partners across the industry. This includes direct customers, freight forwarding operators, shipping lines, port authorities, and industry leaders.
We will continue to provide updates on the Australian business via our website, acfs.com.au. If you have specific questions, please reach out to our team through your usual channels. Our New Zealand business is fully capitalised, unencumbered by the administration process our Australian business is currently undergoing, and has the full resources of the Tzaneros family behind it.
Thank you for your support.
Kind regards,
Arthur Tzaneros
Managing Director
ACFS Port Logistics New Zealand
ACFS e-Depots operational update – 10am AEST, Monday 10 August 2026
August 10, 2026
Dear Valued Shipping Line Partners,
I would like to provide an operational update regarding ACFS e-Depots across our NSW, VIC, QLD, and SA Empty Depots.
All ACFS e-Depot facilities continue to operate as normal, with services being provided without interruption.
Our teams remain fully operational and continue to provide the complete range of depot services, including:
Container receival and reposition operations are continuing as normal, and our depot, survey, maintenance and repair and wash teams remain operational across all our empty container depots.
Our focus remains firmly on maintaining service continuity, equipment availability and the service levels our shipping line customers have come to expect.
We appreciate the continued support of our shipping line customers and remain committed to providing reliable and uninterrupted e-Depot services.
Should you require information regarding a specific Depot, container fleet or operational requirement, please contact your usual ACFS e-Depots representative or alternatively I am contactable personally.
Kind Regards,
Michael Tzaneros
Director Empty Depots Australia & New Zealand
Letter to ACFS customers and partners – 3pm AEST, Saturday 8 August 2026
August 8, 2026
Dear Customers and Partners,
As you may by now be aware, ACFS Port Logistics (Australia only) has been placed into administration.
While ACFS is in administration, the Administrator is responsible for financial decisions relating to the business.
As CEO, I remain responsible for management of business operations.
With that in mind, and speaking with you as CEO, I wanted to share my perspective on the future of ACFS.
This business has been built on strong & longstanding relationships with customers who trust us with their freight, with partners who work alongside us, and with the people who give a great deal of themselves to it.
We have been deeply moved by the expressions of support and continued custom from clients and partners across the industry. This includes direct customers, freight forwarding operators, shipping lines, port authorities, and industry leaders.
I would also like to reassure you at this time that the ACFS e-Depots across Australia, which ACFS leases from owning entities that are unrelated to this administration process, also remain uninterrupted and operating as usual.
Looking forward
I have been advised by the Administrator that it intends to operate ACFS as a going concern during the administration process, which typically takes five weeks but can go longer depending on the circumstances. This
process and its timings are properly theirs to manage, and I support their commitment to ensuring uninterrupted business operations.
There have been public suggestions that this process will interrupt the business. That is not the case. There are not expected to be any impacts on customers, retailers, employees or ports through this process.
Working with the Administrator, and with all of our dedicated team still in place conducting business as usual, there is no reason supply chains will be disrupted by this process.
We will continue to provide updates on the business, directly with customers and partners, and via our website, acfs.com.au.
If you have specific questions, please reach out to our team through your usual channels.
Thank you for your support.
Kind regards,
Arthur Tzaneros
Chief Executive Officer
ACFS Port Logistics
Letter to customers of ACFS e-Depots – 3pm AEST, Saturday 8 August 2026
August 8, 2026
By way of this letter, we confirm that all ACFS e-Depots container park operations are leased from an entity that owns the leasehold improvement assets from each state-based privatised port owner. Theowning entities of these depots are not included in the ACFS Port Logistics administration proceedings.
To that end, there is no risk of any interruption to the operations of ACFS e-Depots during the ACFS Port Logistics administration process. ACFS e-Depots will continue to have free and unencumbered access to your equipment being held in all our sites across NSW, VIC, and QLD.
Whilst SA operates on a separate landlord owned party facility, be assured that all rents are were paid and up to date pre administration, and will continue to be honored and paid on time whilst we work through the administration process.
From early next week, ACFS will be providing regular updates regarding the administration process on our website acfs.com.au. That said, please don’t hesitate to contact me personally with any questions.
Yours sincerely,
Michael Tzaneros
Director Empty Depots Australia & New Zealand